Job review from Dawn in Portage, MI 49024 on 01/26/21

Green Built staff worked to solve problems that happened during the roofing, framing, and door installation process. The timeframe was longer than anticipated due to manufacturing delays and the COVID pandemic. The team did their best to correct the situation. Much of the delays were beyond the company's control.

The office staff (Sydney) was calm and professional. There was heightened stress due to delays, but the call representative remained professional and sympathetic to our needs.

Steve was the first person to assess our roof and then Mike. Both showed passion and expertise for their work.

The crew was always respectful and considerate.

The roofing process was messy and many nails were picked up after the crew left. We expected this, so it wasn't a huge deal. If you want to improve this could be an area of improvement.